Privacy Policy

1Company Information

This Privacy Policy explains how Equinova FZE ("Equinova", "we", "us", or "our") collects, uses, protects, and shares your personal information when you access or use our website, mobile application, and related services (the "Platform").

By using the Platform, you agree to the terms of this Privacy Policy.

2Information We Collect

A. Personal Identification Data

• •Name, email address, phone number
• •Account login credentials
• •Payment details (processed via secure third-party providers)

B. Equine and Management Data

• •Horse profiles, including name, breed, health status, and records
• •Training logs, performance analytics, schedules
• •Barn, staff, client, and facility management information

C. Technical and Usage Data

• •IP address, browser type, device identifiers
• •Geolocation (optional)
• •Usage and analytical data

D. Optional Safety and Risk Information

• •Experience level
• •Emergency contact information
• •Insurance reference details
• •Basic fitness declaration (not medical diagnosis)

3Purpose of Data Use

4Data Sharing

All third parties must comply with appropriate privacy and data protection standards.

5Cookies and Tracking

We use cookies to support functionality, preferences, and analytical performance. You may disable cookies through your browser settings, but some features may not function properly.

6Data Protection

Equinova applies administrative, technical, and physical safeguards to protect user data, including encryption, access controls, secure hosting, and periodic audits.

However, no digital platform can guarantee absolute security. Users share and access data at their own risk.

7User Rights

Depending on your region (UAE, EU, US), you may request to:

• ✓Access, correct, or update your data
• ✓Request deletion or anonymization
• ✓Withdraw consent or close your account
• ✓Restrict marketing communications

For any such requests, contact: support@equinova.app

8Data Retention

We retain data only as long as necessary for legal, operational, or subscription-related purposes, or as required by equine management obligations.

9Children's Privacy

This Platform is not intended for children under 13. We do not knowingly collect personal information from minors.

10International Data Transfers

Data may be processed in the UAE, European Union, United States, or other jurisdictions in compliance with applicable data protection laws, including GDPR where applicable.

11Policy Updates

We may update this Privacy Policy periodically. Continued use of the Platform confirms acceptance of the revised policy.

12Contact Information